Legal
Cancellation & Refunds
Draft for review — last updated October 2026
1. Your programme's policy applies
Every camp, membership, partnership and event has its own cancellation, rescheduling and refund policy. It is shown to you before you pay and is part of your booking or written agreement. Where it differs from this page, the programme policy applies.
2. Enquiries and registrations of interest
Sending an enquiry or registering interest is free and creates no booking, so there is nothing to cancel.
3. How to request a cancellation or refund
Email admin@selfdiscoverypark.com or call +91 81860 85876 with your booking ID (for example DPX-ENR-…) or receipt number. Members can also find their bookings and receipts in the member portal.
4. How refunds are paid
Approved refunds are paid to the original payment method — online payments through our payment gateway, bank transfers to the account they came from. The time for the money to reach you depends on your bank. You receive an email confirmation when a refund is issued.
5. Rescheduling and changes by us
If we cancel or materially change a session or event — for example for weather or safety — we will offer another date or a refund as set out in your programme policy.
6. Partnerships and agreements
Equestrian partnerships, horse co-ownership, glamping and cottage opportunities are governed by their written agreements.
7. Grievances
If you are unhappy with how a cancellation or refund was handled, write to admin@selfdiscoverypark.com. [Grievance officer details to be added before launch.]